OK Guys… we’ve actually had some good activity happening on Twitter that you can actually follow our Twitter stream …and put your questions up by using the hashtag #GetVoIP We’ve just had a user ask us a question right now …A guy called @Flowroutegeoff has asked “When would you chose Hosted VoIP over SIP [laughter] …and the first thing I will say is OK Eric, explain SIP Trunking in layman’s terms… No problem SIP Trunking is essentially dot dialtone it’s long distance or minutes that’s it With a SIP Trunking you’re not getting any features, you’re not getting any business class features like a virtual receptionist or voicemail Someone who’s providing SIP Trunking is literally like a AT&T or Verizon instead of using copper line which is in a traditional for the last 100 years they’re using a fibre line and some kind of internet signal. That’s SIP …. Hosted means that usually the person is gonna provide not only that dial tone that the calling plan but also features to go along with that.

It’s a complete package, so before we move on what do you think about those two definitions? I think you’re head on right on.. I would say SIP definitley has less offerrings As you mention it’s just the dialtone and the distance, you can use it in many different ways Maybe Michael can share some thoughts on that? With SIP you’re looking for a calling plan. I think it’s more suited for residential users who are looking for a solution cheaper than the traditional service provider, and not looking for all the features of a hosted solution Yep, … the hosted packages are definately far more advanced. Much more extensive offerings… It just depends I mean it varies from provider to provider all across the board right Eric? Yes I know I talk a lot with my hands I kinda feel like that episode of where that guy’s got two cups and the guy’s like “what do I do with my hands” It’s not even apples and oranges… it’s apples and CARS. They’re really, really different So here’s what I see typically I feel that hosted [VoIP] tends to be a better fit for most small and mid-sized businesses So here’s some advantages of hosted and some advantages of SIP Hosted is nice, ’cause it’s a complete package it’s a one stop shop.

That’s always nice if you’re a smaller business and you don’t have an IT staff it can be very valuable to have that outsourced, of course you want to look at the quality of their support. The other nice thing about Hosted it’s very good at working with remote offices or if you just go out to be able to work from home. Not disasters but your kid gets sick your car tires pop and you wanna work from home hosted providers are very good at working with all kinds of Internet in addition to there’s always the features set that are there. I also think a good hosted provider has disaster recovery in mind because if you lose local power, or local Internet their cloud should still be in the cloud. Right? it’s just your office… When I look at Hosted some of the things that I really target are in a 1 to 1000 employees and even one to five… multiple offices especially when you start getting to a thousand employees that’s when the hosted [VoIP] becomes really powerful and because of the distributed workforce and stuff like that and anyone who wants to outsource the IT.

SIP on the other hand I see two really good targets for that one: you’re tech savvy and you just enjoy playing with technology your want to set it up yourself you want to manage it yourself, you don’t mind if it has problems… and you wanna be the one fixes it, there’s a lot of people like that If that’s you that might be an option.

The other way that I see SIP very frequently is in very large company five thousand and above. Or 1000 above in a single location And they don’t have to deal with the distributed work force.They just want a big pipe coming in and they wanna manage everything internally.

Read More: How to setup a VOIP phone – In just two steps!